Spean Lodge Retreats

Last Updated: 29.12.2024

Thank you for choosing Spean Lodge for your retreat experience. Please read the following Terms and Conditions carefully as they set out the rights and obligations for both you (“the Participant”) and us (“Spean Lodge”). By booking and participating in a retreat, you agree to these terms.

1. Booking and Payment

1.1 Booking Confirmation: To secure your place on a retreat, a non-refundable deposit of 25% of the total fee is required at the time of booking.

1.2 Final Payment: The remaining balance must be paid no later than 60 days before the start date of the retreat. Failure to complete the payment on time may result in the cancellation of your booking.

1.3 Late Bookings: For bookings made within 60 days of the retreat start date, full payment is required at the time of booking.

1.4 Payment Methods: Payments can be made via bank transfer, credit/debit card, or other methods specified during the booking process.

2. Cancellation and Refund Policy

2.1 Participant Cancellations:

• Cancellations made more than 60 days before the retreat start date: Deposit is non-refundable; any additional payments will be refunded.
• Cancellations made between 30-60 days before the retreat start date: 50% of the total retreat cost is refundable.
• Cancellations made less than 30 days before the retreat start date: No refunds will be issued.

2.2 Retreat Cancellations by Spean Lodge: In the unlikely event that we need to cancel a retreat due to unforeseen circumstances (e.g., low bookings, illness, extreme weather), a full refund or the option to reschedule will be offered. We are not liable for additional costs incurred (e.g., travel arrangements).

2.3 Force Majeure: No refunds will be provided if the cancellation is due to events outside our control (natural disasters, pandemics, travel restrictions, etc.). We will work with you to reschedule where possible.

3. Travel Insurance

3.1 Mandatory Coverage: All participants must have comprehensive travel insurance covering cancellations, medical expenses, loss of property, and personal liability. Proof of insurance may be requested before the retreat begins.

4. Participant Responsibilities

4.1 Health and Fitness: By booking a retreat, you confirm that you are in good physical and mental health and capable of participating in the activities outlined. Any health conditions or dietary restrictions must be disclosed at the time of booking.

4.2 Respectful Conduct: Participants are expected to behave respectfully towards fellow guests, staff, and local communities. Disruptive or inappropriate behavior may result in being asked to leave the retreat without a refund.

5. Retreat Itinerary and Changes

5.1 Flexibility of Schedule: While we strive to adhere to the advertised itinerary, some adjustments may be necessary due to weather conditions, availability of locations, or other unforeseen circumstances. We reserve the right to modify the itinerary for the safety and enjoyment of the group.

6. Liability Waiver

6.1 Assumption of Risk: Participants acknowledge that some retreat activities carry inherent risks. By participating, you assume full responsibility for any risks, injuries, or damages that may occur.

6.2 Limitation of Liability: Spean Lodge, its staff, and affiliates shall not be held liable for any personal injuries, accidents, property damage, or loss during the retreat, except in cases of gross negligence.

7. Photography and Media Consent

7.1 Usage of Images: During the retreat, photographs or videos may be taken for promotional purposes. By attending, you consent to your image being used by Spean Lodge. If you prefer not to be photographed, please notify us in writing before the retreat begins.

8. Data Protection

8.1 Privacy Policy: Personal information provided during the booking process will be stored securely and used solely for the purposes of managing your retreat experience. We will not share your information with third parties without consent.

9. Governing Law

9.1 These Terms and Conditions are governed by the laws of Scotland. Any disputes will be subject to the jurisdiction of Scottish courts.

Contact Information

If you have any questions or concerns, please contact us:

Spean Lodge, Lodge Gardens, Spean Bridge PH34 4EP UK

Thank you for reading these Terms and Conditions. We look forward to welcoming you to Spean Lodge and ensuring a memorable experience!